ComparAction works hard to find solutions that work for our customers. We have well trained agents available to help in finding solutions for your long distance needs. Should you have a complaint or need assistance, the following steps will help you in doing so.
To contact ComparAction, please call customer service and one of our
representatives will be happy to help.
If you are dissatisfied with the result of Step 1, you can always ask to speak to a supervisor, who will do their best to resolve the problem. In aiding you with your complaint, it is recommended that you take the supervisor’s name, employee number, and the date the conversation took place.
Most complaints will be resolved within the first two steps. However, if you feel your concern was not dealt with appropriately, you can contact the ComparAction Operations Department.
In order to help you most efficiently, please make sure you provide:
Please note that only complaints that have gone through Steps 1 and 2 will be reviewed.
If you are not completely satisfied with the resolution provided in the previous steps, please contact the CCTS to file a complaint.
What is the CCTS?
Visit http://www.ccts-cprst.ca/en/ for more information about the CCTS
Hours of Business: